At Print A Wallpaper, every wallpaper is custom printed and made to order based on the design, material and dimensions selected by you. Since each product is customised, please review your order details carefully before placing your order.

 

1. Custom Orders

All wallpapers are made to measure and printed specifically for your order. Therefore, we do not accept returns or cancellations due to a change of mind, change in design preference or incorrect measurements provided by the customer.

 

2. Damaged or Tampered Packages

If your package is damaged, open or tampered with at the time of delivery, please do not accept the delivery where possible.

Please take photographs/videos of the package and inform us within 24 hours of delivery.

 

3. Incorrect, Damaged or Defective Orders

If you receive a wallpaper that is incorrect, damaged or defective, please contact us within 48 hours of delivery.

Please share your order number and clear photographs showing the issue. After reviewing your claim, we will arrange a replacement or offer a suitable resolution, where applicable.

 

4. Check Before Installation

Please inspect your wallpaper for design, colour, size and printing quality before installation.

We cannot accept claims for issues that could have been identified before installation. We are also not responsible for installation errors, wall conditions, damage during installation or installation charges.

We recommend using a professional installer.

 

5. Measurements & Colour Variation

Customers are responsible for providing accurate wall measurements. Orders produced according to the measurements provided by the customer cannot be replaced due to incorrect measurements.

As wallpapers are custom printed, slight colour variations may occur between different print batches or materials. Colours may also vary slightly depending on your screen or device. Such variations are not considered defects.

 

6. Refunds

Custom-made wallpaper orders are generally non-refundable once production has started.

For approved cases involving genuine manufacturing defects, incorrect fulfilment or transit damage, we will primarily offer a replacement. If a replacement is not possible, a refund may be provided at our discretion.

Please do not return any product without contacting us first.

 

7. Contact Us

Print A Wallpaper

Email: info@printawallpaper.com