At Print A Wallpaper, a unit of Eye Candy Visuals Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or use our services.
1. Information We Collect
When you browse our website, make a purchase or contact us, we may collect information such as:
- Name, email address and phone number
- Billing and shipping addresses
- Order and payment-related information
- Wall dimensions and product preferences
- Information submitted through enquiry or contact forms
- Images or artwork uploaded for customised wallpaper orders
- Device, IP address, browser and website usage
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Manufacture and customise your wallpaper
- Process payments and arrange delivery
- Provide installation and customer support
- Send order confirmations, invoices and delivery updates
- Respond to enquiries and requests
- Improve our website, products and customer experience
- Prevent fraud and maintain website security
- Comply with applicable legal requirements
If you choose to receive marketing communications, we may also send you information about new designs, products, offers and promotions. You can unsubscribe from these communications at any time.
3. Custom Images
If you upload your own photographs, images or artwork for a customised wallpaper order, we use these files only as necessary to review, prepare, manufacture and fulfil your order and provide related support.
You are responsible for ensuring that you have the necessary rights or permissions to use any content you upload.
4. Payments and Third-Party Services
Payments may be processed through Shopify and/or third-party payment providers. We do not store your complete credit or debit card details on our own servers.
We may share necessary information with trusted service providers such as payment processors, shipping and logistics partners, installation providers, technology providers and other service providers required to operate our website and fulfil your order.
We do not sell or rent your personal information.
5. Cookies
We use cookies and similar technologies to keep your shopping cart active, remember preferences, improve website functionality, understand website traffic and enhance your shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
6. Data Security and Retention
We take reasonable measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
We retain information only for as long as reasonably necessary to fulfil orders, provide services, maintain business records, resolve disputes and comply with legal requirements.
7. Your Privacy Choices
Where applicable, you may request access to, correction or deletion of your personal information, withdraw consent, or opt out of marketing communications.
To make a request or raise a privacy concern, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page along with the revised “Last updated” date.
9. Contact Us
Print A Wallpaper
A unit of Eye Candy Visuals Pvt. Ltd.
Plot No. 5, 6, 7, 14/5, Mathura Road, Faridabad, Haryana (NCR) – 121003, India
Email: info@printawallpaper.com
Phone: +91 93555 00920
Customer Support: Monday–Saturday, 10:00 AM–7:00 PM IST